Arguments Are Not Bad. The Way You Argue Could Be.

Written By kym ventola

Don't:

  • Tell someone to "calm down"

  • Raise your voice

  • Name call

  • Attack the other person's character

  • Belittle them for having an issue with you

  • Bring up sensitive topics

  • Storm out

  • Insist on being right

  • Leave the topic open with no resolution

Do:

  • Ask for clarification

  • Allow the other to express emotion

  • Consider your words

  • Stick to the facts

  • Focus on one issue

  • Take a break if you need one, but express that you plan to return to the topic in X amount of time

  • explore possible resolutions

  • Discuss what you learned as result of the dispute

kym ventola
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